Welcome to Copilabs’ Online Customer Gateway!

  • Enter a new service call directly into our service dispatch module
  • Request Supply re-orders for delivery
  • Review current Account details and make payments
  • Easily enter equipment meter readings when requested for your service coverage.

To access the Gateway you’ll need your customer number and an e-mail address on file with us.  If your e-mail is not linked to your customer account yet please click here to register for our customer gateway and we’ll get you going right away.

Existing Customers

Soon To Be Customers

Please note that supply reorders entered on the gateway are reviewed ONCE DAILY.  If you have an immediate need please call Christen directly: 978-794-1413, Option 1.

Service calls are immediately logged onto the service dispatch window for rapid response.  Please be as detailed as possible when describing your service issue, including any codes that appear.