The Chamber purchased a heavy-duty Copystar console system to handle its substantial printing and mailing requirements in 2006.  The Long-Life Guarantee extended for 7 YEARS or 3.5 MILLION pages.  By the end of 2012, with the meter approaching 3 MILLION pages, we were experiencing too-frequent service calls and parts replacements.  Copilabs searched the wholesale used equipment marketplace and found the same model (CS-6030) with fewer than 400,000 pages metered and purchased it.  We performed essential reconditioning and installed it at the Chamber in early 2013, about 3 months shy of the 7 YEARS we’d guaranteed.  The Chamber was back in full operation and was able to employ the replacement machine for more than 3 more years.  That’s full value.